Terms of Service

Last updated: December 9, 2024

1. Acceptance of Terms

By accessing and using the services provided by Grasp AI Consultancy Services ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Grasp AI provides AI-powered consultancy services including but not limited to marketing automation, chatbot development, content generation, data analysis, website creation, and business process automation. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when using our services
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers
  • Comply with all applicable laws and regulations

4. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Grasp AI or its licensors and are protected by copyright, trademark, and other intellectual property laws.

5. Client Data and Confidentiality

We respect the confidentiality of client data. Any information shared with us during the provision of services will be handled in accordance with our Privacy Policy and applicable confidentiality agreements. We implement industry-standard security measures to protect client data.

6. Service Agreements and Deliverables

Specific terms regarding project scope, deliverables, timelines, and pricing will be outlined in individual service agreements. These agreements supplement these Terms of Service and govern the specific services provided to each client.

7. Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise agreed, payment is due within 30 days of invoice date. Late payments may incur interest charges and may result in suspension of services.

8. Limitation of Liability

To the fullest extent permitted by law, Grasp AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability shall not exceed the amount paid by you for the services in question.

9. Warranties and Disclaimers

While we strive to provide high-quality services, we provide our services "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will meet your specific requirements or be uninterrupted, timely, or error-free.

10. Termination

Either party may terminate services in accordance with the terms specified in individual service agreements. We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Grasp AI Consultancy Services

123 AI Avenue, Tech District

London, UK EC2A 4DN

Email: legal@grapai.co.uk

Phone: +44 20 1234 5678