Privacy Policy

Last updated: December 9, 2024

1. Introduction

At Grasp AI Consultancy Services, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.grapai.co.uk or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Company name and job title
  • Communication preferences
  • Information you provide when contacting us or requesting services
  • Technical data including IP address, browser type, and device information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you technical notices and support messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage
  • Protect against fraudulent or illegal activity

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Data portability
  • Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Grasp AI Consultancy Services

123 AI Avenue, Tech District

London, UK EC2A 4DN

Email: privacy@grapai.co.uk

Phone: +44 20 1234 5678